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Assignment 1: Orientation to Organizational Behaviour
(Total Marks = 100)
ANSWER Parts 1, 2, 3, and EITHER Part 4 OR Part 5.
Part 1
Read Additional Case 6: Northwest Canadian Forest Products Limited (Revised) (pp. CA-10 to CA-12 of your textbook)
The open system perspective of organizational effectiveness emphasizes the importance of internal subsystems coordinating with each other. Clearly, the subsystems are not in coordination at Northwest Canadian Forest Products.
Question 1 (25 marks)
What are the problems in this case from management’s perspective and from the perspective of the union/employees?
Are these problems connected/related to one another? Explain why or why not.
Part 2
Read the Case Study: Western Agencies Ltd. Case
Question 1 (20 marks)
Which variable of the MARS model of individual behaviour and performance is most valuable in explaining the alleged poor performance of Arthurs? Explain why, with specific reference to the various instances of poor performance described in the case.
Question 2 (5 marks)
Outline what Jackson could have done to help Arthurs improve his performance.
Part 3
Read the Case Study: Cross Border Case
Question 1 (15 marks)
What should Jack do in this situation? Explain why.
Question 2 (10 marks)
For the past few years, the design department of a small (40-employee) company has been using a particular software program, but the three employees who use the software have been complaining for more than a year that the software is out of date and is slowing down their performance. The department agreed to switch to a competing software program, costing several thousand dollars. However, the next version won’t be released for 6 months, and buying the current version will not allow much discount on the next version. The company has put in advance orders for the next version. Meanwhile, one employee was able to get a copy of the current version of the software from a friend in the industry. The company has allowed the three employees to use this current version of the software even though they did not pay for it.
Determine the extent to which the design department’s action was ethical or unethical.
ANSWER Part 4 OR Part 5
ANSWER Part 4 if you wish to gain practical experience of some of the team assessment issues that you are learning in the course.
ANSWER Part 5 if you are unable to form a team or prefer to answer a further module-related question.
Part 4: Team Development—Forming
Question 1 (25 marks)
Report on the following aspects of forming your team:
The statement of team name, goal, and ground rules, or norms
A concise factual description of your team’s forming process (50–100 words)
A concise comparison (100–150 words) between your team’s forming and the theoretical characteristics of the forming stage (pp. 205–206 in your textbook), including possible reasons for the similarities and differences
Part 5
Read the Case Study: Gull Products Incorporated Case
Question 1 (15 marks)
Discuss how stereotyping influences the perceptual process. Is Phil engaging in stereotyping? Explain why or why not.
Question 2 (10 marks)
Stereotyping aside, identify two perceptional errors that Phil is actually making.

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