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Self-Service Technology

Self-Service Technology.

Instructions

TOPIC: With a use of technology, human resources have streamlined many of the processes and access to information for employees through the self-service portals. Prior to much of the advanced technology organizations and employees are experiencing today, they needed to go to the human resources office to complete paperwork or seek information. As you have learned, self-service technology has eliminated many challenges experienced in the past. For your assignment on self-service technology, create a PowerPoint presentation where you address the following:

  1. Describe the factors/key elements found in self-service technology.
  2. Identify and described the differences among manager self-service, employee-self-service, and human resource portals.
  3. What are the positives and negatives – for human resources, the organization, managers, and the employees. Make sure you provide some examples
  4. What are some of the considerations that would be important when making decisions about self-service technology to include tools and providers.

A few things to remember:

  • You should be able to address the topic effectively using 12-15 slides. If you believe you will need more, please contact me.
  • Do not forget to use bullet points or short sentences on your slides and expand on your note pages, or you can add audio. Often, when individuals are unable to attend a presentation, the presentation is forward to the absent individuals, and the note pages (i.e. speaker notes) provide the information they missed which they missed from the actual verbal discussion. The other way to look at the note pages is that this is where the narrative from an essay would go.
  • Graphics should be complementary to the narrative and not overwhelming or distracting from the content.
  • Remember – keep it visually-friendly!

Creating a Visually-Friendly Presentation

When you hear the number 285 million people – that is no small number. What this number represents is the number of people who are visually impaired in this world, some are corrected but others have left their vision uncorrected. If someone is not wearing corrective lenses does not mean they are not experiencing challenges with their eyesight. All of us can name at least one person who does not want to wear corrective lenses or needs to.

Some of the common visual impairments include low vision, color blindness, and dyslexia. Objects may be out of focus. For others colors may skew what they viewing, and inhibit them from distinguishing letters, colors, and objectives. Some of the colors that are difficult for some individuals to distinguish are red, green, yellow, and blue.

There are a few things you can do to make your design visually-friendly:

1. Choose a legible font. This include Sans Serif, Helvetica, Arial, and Verdana

2. Control brightness and contrast. As many of you have already heard me say – light background and use a dark text.

3. Limit animations and effect. Do not use spinning or wavy slide transitions.

4. Stay away from dark backgrounds and slide designs.

Self-Service Technology

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